We offer a 30-day satisfaction guarantee. If you contact us within 30 days and will place a new order, we will send you a replacement item of equal value with new shipment. For all refunds of orders valued over $100, a 20% restocking fee will apply.

Please view the Domestic and International Guarantee specifications below to learn more. Be advised that all orders will be reviewed and a return may be required before compensation can be processed. Visit the Returns and Exchanges portion of our policy page for return instructions.

To complete your return, we require a receipt or order number from, or other proof of purchase directly from Caffy Bar.